Intelligent Logistics Management © (ILM)

Newgistics Intelligent Logistics Management© (ILM), provides companies with comprehensive solutions aimed at lowering costs, improving services related to the delivery cycle of small parcels. The company’s consultative approach to assessing its clients’ needs enables Newgistics to design customized solutions that provide enhanced visibility, customized reporting, invoice clarity and timely deliveries that streamline operations while saving time and money.

Intelligent Logistics Management© navigates the complex processes involved with merchandise returns and opportunities found within USPS Mail Classifications. As the only National work-share partner of the United States Postal Service that operates Returns and Outbound Services, Newgistics takes advantage of the USPS six day residential delivery service. This competitive advantage provides customers with unparalleled service and distribution opportunities for shipments destined to residential addresses. Additionally, ILM provides services to APO, FPO and PO Box addresses not traditionally serviced by UPS, FedEx and DHL. Newgistics provides small parcel shippers a value proposition of managed cost structures while positively impacting the overall customer delivery experience. Newgistics’ ILM provides forward and reverse shipping solutions that optimizes visibility, contains shipping and operational costs, and drives greater customer satisfaction.

With the continuous annual increases and developing complexities of parcel shipping, Newgistics provides a competitive alternative to ever-increasing accessorial fees and residential delivery surcharges. Utilizing our experience in zone-skipping, work-sharing and last mile delivery capability, Newgistics ILM drives customer loyalty and increases profitability for leading retailers like Neiman Marcus, J.Crew and Abercrombie & Fitch.