Since Newgistics' founding over a decade ago, we have become the undisputed leader in the development and use of technologies to optimize and manage our mail-processing and small parcel network. Our intelligent logistics management solutions place a personalized suite of the industry's most powerful enterprise tools in your hands to streamline your shipping processes with increased package visibility, customized reporting, invoice clarity, and timely delivery and returns management solutions.
But before we propose an intelligent logistics management solution, our team of logistics experts will meet with key personnel from your company to learn everything they can about your shipping activities. They not only know how to ask the right questions, but how to listen, too. Our goal is to make sure that we uncover all the areas of potential opportunities for increased savings, improved customer service, and easier management of the shipping process… all at a lower cost. The end result is a personalized suite of tools that allow you to spend a lot less money in shipping costs, a lot less time tracking down shipping data, and a lot more time doing what you do best — running your business.
Your company's personalized suite of Newgistics intelligent logistics management tools delivers:
- Order-to-delivery visibility within Newgistics and USPS networks via standard electronic data interchange (EDI) files
- In-transit package status and delivery event notification via email to your customer service representatives (CSRs) and customers
- A branded website for online tracking by your customers
- Lower call center costs and higher customer satisfaction
- Highly granular data reporting to identify potential operational savings tied to improved handling processes and support quality control programs based on pre-sort accuracy