Access the leading parcel returns technology.
Most e-shoppers have returned an order. If you're part of that group, chances are you've used a Newgistics SmartLabel. Chances are your customers have, too. That's because we are the #1 provider of USPS® Parcel Return Service solutions, and the Newgistics SmartLabel is widely recognized as a leading customer returns technology. With Newgistics SmartLabels®, merchandise returns have never been easier.
This innovation and our Shipment Manager web portal—both powered by our patented technology—form the foundation for our Intelligent Returns Management solutions.
Shipment Manager: Your online home for returns.
Shipment Manager, available with all our parcel services, allows you and your shoppers to easily perform returns-related tasks online in a branded environment. Watch the video below to find out more about Shipment Manager and its Returns Center feature.
Newgistics SmartLabels: So much technology, so easy to use.
If you've ever used a Newgistics SmartLabel, you know they improve the returns process for consumers. But you might not know all the ways these return shipping labels help you increase customer satisfaction and retention—and even your efficiency.
Newgistics SmartLabels provide advantages for both you and your shoppers by offering enhanced:
- Ease of Use – Prepaid, preaddressed labels allow consumers to avoid hassles and simply hand returns to the USPS.
- Flexibility – Can be enclosed with each order or printed from your Shipment Manager site.
- Communication – Data-rich barcodes drive our Transit Triggers service and provide exceptional visibility for all reverse supply chain constituents.
– Can include your logo to reinforce your brand, or your own barcode if required for internal processes.
1According to 2011 Newgistics consumer survey conducted by independent market research firm. Respondents had returned at least one e-tail order.