InterVarsity Press is committed to delivering quality service from start to finish, and that includes an efficient and effective shipping procedure. Newgistics’ unique, USPS-based approach provides us with an exceptional alternative to the large, more expensive carriers.
Anne Girth, Director of Production and Fulfillment, InterVarsity Press
Parcel returns and e-commerce shipping pioneers.
Newgistics was founded in 1999 with a simple goal. It was the dawn of the e-commerce age, and we set out to develop a better process for returning products ordered online. Little did we know that our work to improve e-commerce shipping in this way would spawn an entire industry. However,
Newgistics SmartLabel® technology pioneered reverse logistics as we know it today. We then collaborated with the U.S. Postal Service® to create the Parcel Return Services program.
Trusted shipping solutions.
After establishing ourselves as a
parcel returns leader, we then applied the same quality-driven process and technological expertise to
outbound delivery and
freight services. Today, the Newgistics SmartLabel is widely recognized as the premier customer returns technology. Newgistics processes more than 50 million small parcels each year through our nationwide network of SmartCenter® facilities. And we are the trusted shipping partner to hundreds of top brands in industries including direct-to-consumer retail, fulfillment, manufacturing and communications.
Expect more from your package shipping company.
What sets Newgistics apart from ordinary shipping companies? Our residential delivery and return solutions are specifically designed to provide:
- Better consumer shopping experiences – by offering greater customer convenience and ensuring parcels arrive in peak condition
- Greater customer retention and efficiency – with our Transit Triggers™ shipment notification service, which empowers you to use on track delivery service data to improve customer and internal communications
- Higher customer satisfaction and lower inbound call-center volume – with our 360° shipment visibility
- Simplified shipping – by reducing your sorting and paperwork requirements and providing technology that helps you manage the process more efficiently
- Peace of mind and help whenever you need it – thanks to our intensive client support system
Even with all these advantages, Newgistics enables you to cut shipping costs by up to 40%. It’s all part of the Newgistics approach to shipping: recognizing that your success is essential to our own.