Intensive support system for your peace of mind.
Can personalized service and comprehensive support set a shipping company apart? Our clients certainly think so.
is committed to working with you not simply as a shipping provider, but as a business partner. One that shares the mutual goal of ensuring your success. It starts with our approach to developing your individual solution and continues with the four levels of customer support that we provide once you start shipping.
- Business and logistics consulting – First, our Solutions Architects assess your business and apply Six Sigma principles to design a solution that offers advantages across departments.
- Meticulous implementation – To ensure flawless execution from day one, our dedicated Implementation Team devotes considerable resources to the startup process.
- Personalized service – Our skilled Solutions Services Specialists are just a phone call away to assist you with any day-to-day issues that arise.
- Long-term support – Your Account Manager ensures our partnership is operating optimally, and performs quarterly business reviews to help you identify new opportunities for process improvements.