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    <title>Newgistics In The News</title>
    <link>/news/default.aspx</link>
    <description>Founded in 1999, Newgistics is a leading provider of small parcel shipping and mail processing solutions for the retail, mobile devices, high tech &amp; electronics, medical devices, and asset recovery industries.  The company’s focus on Intelligent Logistics Management © (ILM) is designed to help companies take control of their shipping and mailing costs through a set of solutions that address package delivery, merchandise returns, and mail processing services.  Newgistics’ combination of industry-leading technologies combined with its consultative approach to assessing the needs of its client has resulted in the most comprehensive set of USPS-based solutions available in the industry.  Additionally, Newgistics Freight Services SM; enables companies to further control its transportation costs through its less-than-truckload (LTL) freight services powered by LMI.</description>
    <pubDate></pubDate>
    <language>en-us</language>
    <webMaster>support@newgistics.com </webMaster>
    <copyright>&amp;copy;2008, Newgistics,  All rights reserved.</copyright>
    <image>
    <title>Newgistics Web Site</title>
    <link>http://www.newgistics.com</link>
    <url>/images/NewgisticsLogo229by43.gif</url>
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        <category>Whitepaper</category>        
        <title>Intelligent Return Management: How It Works</title>
        <link>/documents/Whitepaper24Dec2003IRM.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Wed, 24 Dec 2003 08:00:00 CST</pubDate>
        <description>Here's how online and catalog sales returns used to work and how Intelligent Returns Management(IRM) works. </description>
    </item>
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        <category>Whitepaper</category>
        <title>Smart Label Features and Benefits</title>
        <link>/documents/Whitepaper20Sep2004SmartLabelFeaturesBenefits.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Wed, 20 Sep 2004 08:00:00 CST</pubDate>
        <description>Intelligent Barcode, Pre-paid, pre-addressed USPS return shipping label, Advance Return Notification, National Returns Network, SmartLabel Reports</description>
    </item>
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        <category>Whitepaper</category>
        <title>Neiman Marcus Direct</title>
        <link>/documents/Whitepaper16Dec2003NeimanMarcus.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Tue, 16 Dec 2003 08:00:00 CST</pubDate>
        <description>While direct retailing makes it easy and convenient for customers to shop, it does not allow them to see, test, or try the product before buying it &#8211; &#8211; fueling the
          complexity and importance of product returns. Neiman Marcus Direct customers would likely to go to the post office and wait in line to purchase appropriate postage. Or they may have used an independent shipper, but that required finding an authorized drop-off location. In addition, customers would often call the Neiman Marcus Call Center with questions about returns.
        </description>
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        <category>Whitepaper</category>
        <title>US Postal Service: Merchandise Return Service</title>
        <link>/documents/Whitepaper07Apr2003USPS.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Mon, 07 Apr 2003 08:00:00 CST</pubDate>
        <description>Newgistics, Inc. partnered with the Postal Service&#8482; to provide a          convenient merchandise          return service that          benefits retailers          and their customers.        </description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Whitepaper</category>
        <title>A Return On Returns For Wireless Providers</title>
        <link>/documents/Whitepaper29Sep2004AReturnOnReturnsForWirelessProviders.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Wed, 29 Sep 2004 08:00:00 CST</pubDate>
        <description>The new wireless landscape can be summed up in three letters: LNP. With the advent of the Local Number Portability law (LNP) in November of 2003, the wireless competitive landscape is heating up more than ever before. The average cost to acquire a new customer is on the rise ($359 as of 6/2004, according to the Yankee Group) and competitors continue to offer attractive incentives to woo customers away from their current provider. Further, customers want to keep up with the latest cellular phone technology and services and are seeking the best deals, proving they will switch carriers to get it if they have to.</description>
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        <category>Whitepaper</category>
        <title>Appleseed's Success Story</title>
        <link>/documents/Whitepaper19Jan2006Appleseeds.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Thu, 19 Jan 2006 08:00:00 CST</pubDate>
        <description>Wishing to meet demands from customers for a more convenient and easy-to-use returns system, Appleseed’s began the SmartLabel implementation in February 2004. Returning merchandise through the use of Newgistics’ SmartLabel is nearly effortless, which was especially important for Appleseed’s considering their customer base. Appleseed’s provided their customers with the ability to return merchandise from their own homes by simply detaching the preaddressed bar coded SmartLabel from their order summary, affixing it to their package and dropping it off anywhere in the U.S. Postal Service (USPS) mail stream, including their front door. SmartLabel’s dynamic barcode links the package to the customer’s invoice and provides package visibility to Appleseed’s early in the returns process. This enables customer service representatives to proactively address customers’ exchange or credit needs, resulting in increased customer satisfaction and loyalty and improved employee morale.</description>
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        <category>Whitepaper</category>
        <title>Benchmark Brands Steps Up Their Returns</title>
        <link>/documents/Whitepaper19Jan2006BenchmarkBrands.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Thu, 19 Jan 2006 08:00:00 CST</pubDate>
        <description>Benchmark Brands is a $75 million a year direct- to-consumer company that has built its business on customer service and superior merchandise. It is imperative that an easy to use returns process is in place for both its online and catalog shoppers. Unfortunately, without an intelligent returns management solution the returns process was becoming a more complex ingredient in the supply chain, and worked against Benchmark Brands in its efforts to retain customer loyalty. Prior to implementing Newgistics Intelligent Returns Management solution, Benchmark Brands found that they were experiencing inefficiencies due to the lack of insight into reverse logistics operations.</description>
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    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Whitepaper</category>
        <title>Happy Holiday Returns: A Study About Online and Catalog Shopping and Merchandise Returns</title>
        <link>/documents/Whitepaper10Dec2005NewgisticsHarrisReturnsSurvey.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Sat, 10 Dec 2005 08:00:00 CST</pubDate>
        <description>For the third year in a row, a survey commissioned by Newgistics, Inc. and conducted by Harris Interactive®, shows that an overwhelming number of U.S. adults who have shopped online or through catalogs (92 percent) are somewhat or very likely to shop with an online or catalog retailer if the return process is convenient; conversely, 82 percent are not very or not at all likely to shop again with a direct retailer if the return process is inconvenient. Equally important this holiday season, 77 percent of U.S. adults report that return policies and processes are important or very important when deciding to purchase a gift for someone else.</description>
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        <category>Whitepaper</category>
        <title>If The Shoe Doesn't Fit... (Road Runner Sports)</title>
        <link>/documents/Whitepaper19Jan2006RoadRunnerSports.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Thu, 19 Jan 2006 08:00:00 CST</pubDate>
        <description>Road Runner was struggling to handle shoes and apparel returned by customers who had ordered the wrong size online or from a catalog. Customers would put the shoes in a box and send them back and would contact Road Runner’s call center to find out when to expect a refund or replacement. The problem: Customer service representatives didn’t know, even after the customer told them when and how the product was returned. “We couldn’t tell where the product was,” said Jennifer Melzer, customer care manager. Even when customers used express and delivery services such as UPS and FedEx, the tracking information was “not always reliable or complete”, she said.</description>
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        <category>Whitepaper</category>
        <title>Overstock.com Success Story</title>
        <link>/documents/Whitepaper17Mar2006Overstock.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Fri, 17 Mar 2006 08:00:00 CST</pubDate>
        <description>Overstock.com, Inc. is an online "closeout" retailer offering discount, brand-name merchandise for sale over the Internet. The company offers its customers an opportunity to shop for bargains conveniently, while offering its suppliers an alternative inventory liquidation distribution channel. Understanding that a positive returns experience increases customer satisfaction and loyalty, Overstock.com selected Newgistics SmartLabel and ReturnCart to make the returns process as easy and convenient as the point-and-click shopping experience, resulting in more than a 50% reduction in return-related customer service calls.</description>
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        <category>Whitepaper</category>
        <title>Return convenience and merchandise return rates: A closer look.</title>
        <link>/documents/Whitepaper21Jul2004ReturnRates.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Wed, 21 Jul 2004 08:00:00 CST</pubDate>
        <description>Direct retailers are rapidly adopting Newgistics’ Intelligent Returns Management and SmartLabel solutions. As a result, these retailers are developing sustainable competitive and financial advantages including increases in top-line revenue, customer retention and operational efficiencies. In short, Newgistics’ client retailers have experienced improved profitability and SmartLabel has emerged as the industry’s standard for returns management. </description>
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        <category>Whitepaper</category>
        <title>Returns Management in the Medical Supply and Devices Marketplace</title>
        <link>/documents/Whitepaper18May2005MedicalSupplyReturns.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Wed, 18 May 2005 08:00:00 CST</pubDate>
        <description>Medical suppliers face a number of challenges when managing returns. A general lack of control over the return process results in higher costs, poor customer service and inefficient processes. This lack of control impacts both suppliers and end-users. Medical suppliers have little access to return information, including return reason and item data, resulting in slower government reporting processes and end-user return credits. End-users, including consumers, often face the complexity, inconvenience and red-tape of returning items and receiving credit.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Whitepaper</category>
        <title>Returns Management in the Service Parts Marketplace</title>
        <link>/documents/Whitepaper13Jun2005ServicePartsMarketplace.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Mon, 13 Jun 2005 08:00:00 CST</pubDate>
        <description>Aftermarket services are increasingly becoming a business priority for original equipment manufacturers (OEMs) and service providers. These services represent both an opportunity and a challenge. If managed well, selling services packages and service parts can contribute as much or more profit than the original purchase, and act as a competitive differentiator. However, poorly-managed post-sale services can negatively impact customer satisfaction, damage service levels and generate higher operating costs.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Whitepaper</category>
        <title>Returns Marketing</title>
        <link>/documents/Whitepaper25Mar2004ReturnsMarketing.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Thu, 25 Mar 2004 08:00:00 CST</pubDate>
        <description>Consider this startling fact: retailers sold approximately $96 billion in merchandise online during 2003, but more than $20 billion of that merchandise was returned. In such a competitive marketplace, that returns number - - representing 21% of all sales - - takes on enormous significance, considering that 85% of customers say they will stop buying from a retailer if the returns process is a hassle. Can retailers afford to lose one out of every five customers because of a bad returns experience? Certainly not.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Whitepaper</category>
        <title>Smart Returns - "You never get a second chance to make a first impression."</title>
        <link>/documents/Whitepaper05Jan2005Thepurplebook_SmartReturns.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Wed, 05 Jan 2005 08:00:00 CST</pubDate>
        <description>One thing more precious than a sale itself is a repeat customer. Whether online, catalog or offline, return policies play a major role in the consumer’s mind when purchasing an item. This element of the decision becomes even more important when the consumer is making the purchase online or over the phone, and has not had a chance to touch and feel the item in person. Though this may not seem like a revelation to most, we now have solid and undeniable proof that it is not only the policies that matter, but also the ease and convenience of the return process that matters most to the consumer. With the recent results of the Harris Interactive “Study About Returns,” Online stores and Catalogs must address the real issues of consumers to attain the repeat customer. </description>
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    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Whitepaper</category>
        <title>The Value of Returns Visibility</title>
        <link>/documents/Whitepaper22Feb2005ValueOfReturnsVisibility.pdf</link>
        <source url="http://www.newgistics.com">Newgistics</source>
        <author>contact@newgistics.com (Sales)</author>
        <pubDate>Tue, 22 Feb 2005 08:00:00 CST</pubDate>
        <description>In today’s competitive retail environment, nothing is business as usual. As retailers are searching for ways to grow their customer file, create new revenue streams and reduce costs, market leaders cannot afford any missteps due to “blind spots” in the supply chain. There is simply too much at stake.</description>
    </item>-->
    <!--<item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Happy Returns, Happy Customers</title>
        <link>/documents/NewsArticle04Jun2004HappyReturns.pdf</link>
        <source url="http://www.ismretail.com">Integrated Solutions For Retailers</source>
        <author>Matt Pillar</author>
        <pubDate>Fri, 04 Jun 2004 08:00:00 CST</pubDate>
        <description>Appleseed's says facilitating an easy, do-it-from-home returns process encourages customers to buy without increasing returns.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Convenient Return Policy Important</title>
        <link>/documents/NewsArticle04May2006ReturnsChart.pdf</link>
        <source url="http://www.usatoday.com">USA Today</source>
        <author>Jae Yang and Steve Conley</author>
        <pubDate>Thu, 04 May 2006 08:00:00 CST</pubDate>
        <description>If a retailer’s return policy is not convenient, would you continue to shop there?</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Brandgistics - Making Returns Fit Better Into the Operation</title>
        <link>/documents/NewsArticle10Oct2003BrandisticsNewgistics.pdf</link>
        <source url="http://www.executivetechnology.com">Executive Technology</source>
        <author>Ted Kemp</author>
        <pubDate>Fri, 10 Oct 2003 08:00:00 CST</pubDate>
        <description>Logistics is increasingly used as a core differentiating factor in building a retailer's brand and fostering loyalty.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Neiman Marcus cuts a day and a half from time-to-return with Newgistics</title>
        <link>/documents/NewsArticle11Aug2004NeimanMarcus.pdf</link>
        <source url="http://www.internetretailer.com">Internet Retailer</source>
        <author></author>
        <pubDate>Wed, 11 Aug 2004 08:00:00 CST</pubDate>
        <description>Since going fully operational with outsourced returns services from Newgistics Inc. in July 2003, Neiman Marcus Group Inc.’s direct-to-consumer business has shaved nearly one and a half days off the average five days it had been taking the retailer – once the customer had initiated shipment – to receive and make a disposition of returned items</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Generating Returns</title>
        <link>/documents/NewsArticle11Jun2001GeneratingReturns.pdf</link>
        <source url="http://www.iweek.com">iWeek</source>
        <author>Lora Lorek</author>
        <pubDate>Mon, 11 Jun 2001 08:00:00 CST</pubDate>
        <description>Start-Ups Capitalizing On Costly Business Of Returning Goods</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Returns of the Season</title>
        <link>/documents/NewsArticle13Feb2001ReturnsOfTheSeason.pdf</link>
        <source url="http://www.internetretailer.com">Internet Retailer</source>
        <author>Mary Wagner</author>
        <pubDate>Tue, 13 Feb 2001 08:00:00 CST</pubDate>
        <description>A new way to handle e-returns is growing in Lillian Vernon’s Laboratory</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Newgistics Returns Management</title>
        <link>/documents/NewsArticle15Dec2005NewgisticsOverview.mp3</link>
        <source url="http://www.www.wsjradio.com.com">The Wall Street Journal Radio Network</source>
        <author></author>
        <pubDate>Thu, 15 Dec 2005 08:00:00 CST</pubDate>
        <description>Audio interview about Newgistics</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
    <category>News Article</category>
        <title>Satisfying Your Customers Through a Well-Executed Returns Process When Using The USPS</title>
        <link>/documents/NewsArticle15Mar2006ParcelShippingDistrib.pdf</link>
        <source url="http://www.psdmag.com/">Parcel Shipping and Distribution</source>
        <author>Jonathan Dampier</author>
        <pubDate>Wed, 15 Mar 2006 08:00:00 CST</pubDate>
        <description>Retailers now view returns management as a logical method for completing the value chain</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Embracing returns process can generate savings, profits</title>
        <link>/documents/NewsArticle16Aug2004EmbracingReturns.pdf</link>
        <source url="http://www.internetretailer.com/">Internet Retailer</source>
        <author></author>
        <pubDate>Mon, 16 Aug 2004 08:00:00 CST</pubDate>
        <description>Historically, returns have been swept under the carpet in online retail – no one wants to own up to them, much less own the process of returns disposition.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Reverse Logistics Roundup</title>
        <link>/documents/NewsArticle16Jan2003ReverseLogisticsRoundup.pdf</link>
        <source url="http://www.sdcexec.com/">Supply and Demand Chain</source>
        <author>iSource Editorial Staff</author>
        <pubDate>Thu, 16 Jan 2003 08:00:00 CST</pubDate>
        <description>Reverse logistics solution provider ReturnCentral this week rolled out new returns management software designed for use on personal digital assistants (PDAs), while reverse logistics service provider Newgistics touted the success of its own solution at The Spiegel Group retail companie</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Returning Best Practices: SmartLabels are smart business</title>
        <link>/documents/NewsArticle16May2003bestpractices.pdf</link>
        <source url="http://www.psdmag.com/">Parcel Shipping &amp; Distribution</source>
        <author>Janet Mitchell</author>
        <pubDate>Thu, 16 Jan 2003 08:00:00 CST</pubDate>
        <description>Customer service has become an increasingly competitive advantage in today’s direct retail environment. Proactive  merchandisers realize that an improved customer return  experience drives differentiation and builds customer confidence   and trust.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>A change in The Spiegel Groups returns process improves the speed with which it processes returned items and credits customer accounts</title>
        <link>/documents/NewsArticle19Jun2003Spiegel.pdf</link>
        <source url="http://www.risnews.com/">RIS News</source>
        <author></author>
        <pubDate>Fri, 16 May 2003 08:00:00 CST</pubDate>
        <description>The system, called SmartLabel, from returns management services provider Newgistics, uses a preaddressed return label with all shipments.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Retailers Go Online For Key Lessons</title>
        <link>/documents/NewsArticle21Jun2006RetailersGoOnline.pdf</link>
        <source url="http://www.wsj.com/">Wall Street Journal</source>
        <author>James Covert</author>
        <pubDate>Wed, 21 Jun 2006 08:00:00 CST</pubDate>
        <description>Looking to increase efficiency and reduce the hassle of a typical store visit, retail chains have begun to take hints from their counterparts online.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Follow The Money</title>
        <link>/documents/NewsArticle26Sep2005FollowTheMoney.pdf</link>
        <source url="http://www.wsj.com/">The Wall Street Journal</source>
        <author>Jeanette Borzo</author>
        <pubDate>Mon, 26 Sep 2005 08:00:00 CST</pubDate>
        <description>More businesses are starting to cater to an affluent and discriminating 'mature market' </description>
    </item>-->
    <item displayOnHomepage="true" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>Why Choice and Competition Matter</title>
      <link>http://www.parcelindustry.com/ME2/dirmod.asp?sid=8713AF8CF6074BC7B32F5E038FDBBDC7&amp;nm=Articles+%26+Archives&amp;type=Publishing&amp;mod=Publications%3A%3AArticle&amp;mid=8F3A7027421841978F18BE895F87F791&amp;tier=4&amp;id=0B2254303F314C1E8C09A143EB619AA2</link>
      <source url="http://www.parcelindustry.com/ME2/Default.asp">Parcel Magazine</source>
      <author>Kevin Brown</author>
      <pubDate>Tue, 30 Jun 2009 08:00:00 CST</pubDate>
      <description>Looking at all options available in the shipping industry and the impact of competition on managing costs and quality of service.</description>
    </item>
    <item displayOnHomepage="true" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>CEO Insights: Advice on weathering this economic storm</title>
        <link>http://www.nxtbook.com/nxtbooks/rbpublishing/parcel_20090506/#/22</link>
        <source url="http://www.parcelindustry.com/ME2/Default.asp">Parcel Magazine</source>
        <author>Bill Razzouk</author>
        <pubDate>Fri, 29 May 2009 08:00:00 CST</pubDate>
        <description>Managing cost and service by aligning your carrier strategy with the needs of your customers.</description>
    </item>
    <item displayOnHomepage="true" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>The Postal Service and What the May 11 Rate Increases Mean to You</title>
      <link>http://www.sdcexec.com/web/online/SourcingProcurement-News/The-Postal-Service-and-What-the-May-11-Rate-Increases-Mean-to-You/27$11342</link>
      <source url="http://www.sdcexec.com/">Supply &amp; Demand Chain Executive</source>
      <author>Kevin Brown</author>
      <pubDate>Fri, 15 May 2009 08:00:00 CST</pubDate>
      <description>Know the opportunities available to mitigate the impact of these rate increases while improving the shopping experience of customers</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Newgistics to Present Shipping Solutions with United States Postal Service at National Postal Forum 2009</title>
        <link>http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&amp;newsId=20090512005391&amp;newsLang=en</link>
        <source url="http://www.businesswire.com/">BusinessWire</source>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 12 May 2009 09:00:00 CST</pubDate>
        <description>Newgistics and USPS Address Logistics Programs Designed to Improve Return Service and Provide Low Cost Shipping</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>Newgistics hires for parcel logistics and distribution</title>
      <link>http://www.nnbw.biz/ArticleRead.aspx?storyID=12985</link>
      <source url="http://www.nnbw.biz/">Northern Nevada Business Weekly</source>
      <author>NNBW Staff</author>
      <pubDate>Mon, 20 Apr 2009 08:00:00 CST</pubDate>
      <description>Newgistics seeks to hire 30 to 50 employees for a 72,500-square-feet facility...</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>'3PL' is code for economic bright spot</title>
      <link>http://www.nevadaappeal.com/apps/pbcs.dll/article?AID=/20090417/BUSINESS/904179918/1005/</link>
      <source url="http://www.nevadaappeal.com/">Nevada Appeal</source>
      <author>John Seelmeyer</author>
      <pubDate>Fri, 17 Apr 2009 08:00:00 CST</pubDate>
      <description>The third-party logistics business is beginning to develop as a bright spot in the area economy.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>The Facts and Fictions of Online Shipping Costs</title>
      <link>http://www.ecommercetimes.com/story/The-Facts-and-Fictions-of-Online-Shipping-Costs-66833.html</link>
      <source url="http://www.ecommercetimes.com/">E-Commerce Times</source>
      <author>Denise J. Deveau</author>
      <pubDate>Fri, 17 Apr 2009 06:00:00 CST</pubDate>
      <description>For some online shoppers, e-commerce bargains turn very sour the minute they get to the checkout page and find out what their shipping costs are going to be. Is "express shipping" just a ploy to pad the site's bottom line, especially since standard shipments sometimes arrive just as fast? Are sellers making a killing by jacking up transport prices? E-tailers say it's quite the opposite.</description>
    </item>      
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>The Dos and Don'ts of Carrier Contract Negotiation</title>
      <link>http://www.nxtbook.com/nxtbooks/rbpublishing/parcel_20090304/#/22/OnePage</link>
      <source url="http://www.parcelindustry.com/ME2/Default.asp">Parcel</source>
      <author>Kevin Brown</author>
      <pubDate>Tue, 31 Mar 2009 08:00:00 CST</pubDate>
      <description>Even in this time of economic downturn, there's still savings to be had.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>The 40 Days of Returns</title>
      <link>http://multichannelmerchant.com/opsandfulfillment/advisor/01-20-logistics-warehouse-40-days-returns/</link>
      <source url="http://multichannelmerchant.com/">MultiChannel Merchant</source>
      <author>Kevin Brown</author>
      <pubDate>Tue, 20 Jan 2009 08:00:00 CST</pubDate>
      <description>How listening to your returns can lower costs and improve the customer experience in an uncertain economy.</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>Newgistics Announces Customized Program for DHL Express Customers</title>
      <link>http://www.apparelmag.com/ME2/dirmod.asp?sid=&amp;nm=&amp;type=MultiPublishing&amp;mod=PublishingTitles&amp;mid=CD746117C0BB4828857A1831CE707DBE&amp;tier=4&amp;id=45867F14F94346D49C503055EB22FB75</link>
      <source url="http://www.apparelmag.com/">Apparel</source>
      <author>Apparel Magazine: Editorial Board</author>
      <pubDate>Thu, 20 Nov 2008 08:00:00 CST</pubDate>
      <description>Small Parcel Shippers to Benefit Immediately from Postal-Based Shipping Solution</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>Newgistics Offers Free Pickup by USPS for Parcel Return Service Customers</title>
      <link>http://www.sdcexec.com/web/online/FulfillmentLogistics-News/Newgistics-Offers-Free-Pickup-by-USPS-for-Parcel-Return-Service-Customers/29$10683</link>
      <source url="http://www.sdcexec.com/">Supply &amp; Demand-Chain Executive</source>
      <author>Supply &amp; Demand-Chain Executive: Editorial Staff</author>
      <pubDate>Thu, 11 Sep 2008 08:00:00 CST</pubDate>
      <description>Merchandise returns simplified through Carrier Pickup service</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>News Article</category>
      <title>QCI Direct Using Newgistics for Outbound Shipping</title>
      <link>http://multichannelmerchant.com/opsandfulfillment/advisor/qci-direct-using-newgistics-for-outbound-shipping/</link>
      <source url="http://multichannelmerchant.com/">MultiChannel Merchant</source>
      <author>MultiChannel Merchant: Patrick Barnard</author>
      <pubDate>Tue, 09 Sep 2008 17:30:00 CST</pubDate>
      <description></description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Newgistics deal may boost revenue</title>
        <link>http://austin.bizjournals.com/austin/stories/2008/02/11/story1.html</link>
        <source url="http://austin.bizjournals.com">Austin Business Journal</source>
        <author>Austin Business Journal: Laura Hipp</author>
        <pubDate>Fri, 08 Feb 2008 08:00:00 CST</pubDate>
        <description>Acquisition of Illinois firm further entrenches biz in online shipping</description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Retailers Take Note: A Convenient Returns Process Delivers Healthier Bottom Line.</title>
        <link>http://apparelmag.com/ME2/dirmod.asp?sid=&amp;nm=&amp;type=news&amp;mod=News&amp;mid=9A02E3B96F2A415ABC72CB5F516B4C10&amp;tier=3&amp;nid=32E3E0EFF1A24EB6B849C9011B9FA133</link>
        <source url="http://apparelmag.com">Apparel</source>
        <author>Apparel Magazine: Bill Razzouk, CEO of Newgistics Inc.</author>
        <pubDate>Tue, 01 Jan 2008 08:00:00 CST</pubDate>
        <description>The online retail industry is experiencing a steady increase in volume. Aberdeen Research reports that, by 2010, online sales will account for 12 percent of total retail sales. </description>      
    </item>
    <!--<item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Post-Holiday: Customers Will Demand Easier Returns Process</title>
        <link>http://www.catalogsuccess.com/story/story.bsp?sid=83942&amp;var=story</link>
        <source url="http://www.catalogsuccess.com">Catalog Success</source>
        <author>Catalog Success: Joe Keenan</author>
        <pubDate>Tue, 18 Dec 2007 08:00:00 CST</pubDate>
        <description>As the holiday season winds down, many consumers will move on to the next phase of the shopping process — making returns, a fact of life that can be brutal to many mailers’ bottom lines. </description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>The Gift of Hassle-Free Returns</title>      
        <link>http://www.entrepreneur.com/ebusiness/operations/article188210.html</link>
        <source url="http://www.entrepreneur.com">Entrepreneur.com</source>
        <author>Entrepreneur.com: Melissa Campanelli</author>
        <pubDate>Tue, 18 Dec 2007 08:00:00 CST</pubDate>
        <description>Make returning gifts painless for your online customers with these tips.</description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Q and A: Handling Holiday Returns, the Road Runner Sports Way</title>
        <link>http://www.emarketingandcommerce.com/view/142</link>
        <source url="http://www.emarketingandcommerce.com">eM+C</source>
        <author>eMarketing and Commerce: Melissa Campanelli</author>
        <pubDate>Sat, 01 Dec 2007 08:00:00 CST</pubDate>
        <description>According to the National Retail Federation, more than 147 million consumers hit the stores on Black Friday weekend, a 4.8 percent growth from last year.</description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Shoppers search for bargains, make returns</title>
        <link>http://www.txcn.com/sharedcontent/dws/txcn/austin/stories/122606kvuelocalshoppers-cb.4aa1ad5c.html</link>
        <source url="http://www.txcn.com/sharedcontent">Texas Cable News</source>
        <author>Texas Cable News: Erin Ochoa</author>
        <pubDate>Wed, 27 Dec 2006 08:00:00 CST</pubDate>
        <description>Now that Christmas is over, retailers are getting ready for another big rush. Shoppers hit the stores Tuesday — some looking for post-holiday deals and discounts, others wanting to return those Christmas gifts that didn't quite work. Experts say shoppers may have more to spend this year. </description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Adrift in the Ether</title>
        <link>http://www.austinchronicle.com/gyrobase/Issue/story?oid=oid:429290</link>
        <source url="http://www.austinchronicle.com">Austin Chronicle</source>
        <author>Austin Chronicle: Kate Messer</author>
        <pubDate>Fri, 15 Dec 2006 08:00:00 CST</pubDate>
        <description>According to a recent poll conducted by Austin-based Newgistics and Harris Interactive, "48% of respondents plan on shopping online this holiday season. </description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Return process makes impression on consumers: Newgistics</title>
        <link>http://www.dmnews.com/cms/dm-news/catalog-retail/39403.html</link>
        <source url="http://www.dmnews.com">DM News</source>
        <author>DM News: Chantal Tode</author>
        <pubDate>Fri, 15 Dec 2006 08:00:00 CST</pubDate>
        <description>Even with the growing popularity of gift cards, a lot of consumers still end up returning presents after the holidays - 22 percent, according to a new survey from returns management solutions provider Newgistics Inc.</description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Return Fraud Earns Retailers' Wrath</title>
        <link>http://www.washingtonpost.com/wp-dyn/content/article/2006/12/09/AR2006120900018.html?nav=rss_opinion/columns</link>
        <source url="http://www.washingtonpost.com">Washington Post</source>
        <author>Washington Post: Michelle Singletary</author>
        <pubDate>Sun, 10 Dec 2006 08:00:00 CST</pubDate>
        <description>Are you a serial returner? By that I mean, do you routinely return items, especially holiday gifts? If so, be forewarned. Some retailers have resorted to using a computer database to track customer returns and catch fraudulent or excessive returns </description>      
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Automated  returns improve customer service, cut losses</title>
        <link>http://www.risnews.com/ME2/dirmod.asp?sid=&amp;nm=&amp;type=Publishing&amp;mod=Publications%3A%3AArticle&amp;mid=8F3A7027421841978F18BE895F87F791&amp;tier=4&amp;id=08F740BBC013467DA3D6DFC412A00071</link>
        <source url="http://www.risnews.com">R/S News</source>
        <author>R/S News: Lorna Pappas</author>
        <pubDate>Fri, 01 Dec 2006 08:00:00 CST</pubDate>
        <description>Loss and fraud prevention, better customer service and optimized inventory management drive the use of new returns management modules, used to move previously-shipped goods from customers back to retailers due to repair, service, credit or order error issues</description>      
    </item>     
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Reversing The Supply Chain: Mastering The Recall</title>
        <link>http://www.storefrontbacktalk.com/payment-systems/reversing-the-supply-chain-mastering-the-recall/</link>
        <source url="http://www.storefrontbacktalk.com">StorefrontBackTalk.com</source>
        <author>StorefrontBackTalk.com: Evan Schuman</author>
        <pubDate>Thu, 09 Nov 2006 08:00:00 CST</pubDate>
        <description>Newgistics has made a nice little living selling software to help retailers handle product returns. On Monday, the Austin vendor launched a package designed to help with large-scale recalls.</description>        
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>News Article</category>
        <title>Newgistics launches consumer product  recall solution</title>
        <link>http://www.dmnews.com/cms/dm-news/direct-mail/38868.html</link>
        <source url="http://www.dmnews.com">DM News</source>
        <author>DM News: Chantal  Tode</author>
        <pubDate>Mon, 06 Nov 2006 08:00:00 CST</pubDate>
        <description>Returns management solutions provider Newgistics Inc. today introduces a new solution designed to assist companies faced with a consumer product recall.</description>
    </item>-->
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>Press Release</category>
      <title>Kewill and Newgistics team up to provide shippers with cost-savings options</title>
      <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease23Mar2009.htm</link>
      <author>Logistics Management: Jeff Berman</author>
      <pubDate>Mon, 23 Mar 2009 08:00:00 CST</pubDate>
      <description>Kewill, a provider of logistics and global trade software, and returns management services and technology provider Newgistics, recently announced they have formed a partnership...</description>
    </item>      
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>Press Release</category>
      <title>Newgistics Simplifies Shipping for Home and Cleaning Supplies Catalog</title>
      <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease05Aug2008.htm</link>
      <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
      <pubDate>Tue, 05 Aug 2008 08:00:00 CST</pubDate>
      <description>Popular Online Retailer QCI Direct Selects the Newgistics Postal-Based Logistics Solution to Boost Customer Service through Seamless Integration of Shipping Services</description>
    </item>      
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
      <category>Press Release</category>
      <title>Newgistics Receives Corporate Achievement Award for Innovations in Mailing Industry</title>
      <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease20May2008.htm</link>
      <author>newgistics@schwartz-pr.com (Schwartz Communications: Lily Eng)</author>
      <pubDate>Tue, 20 May 2008 08:00:00 CST</pubDate>
      <description>Innovator in Returns Management Purchases Parcel Shipping Provider Receives Corporate Achievement Award</description>
    </item>
      <!--<item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics to Provide the SmartLabel Return Service for Frederick's of Hollywood</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease24Sep2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 24 Sep 2003 08:00:00 CST</pubDate>
        <description>Lingerie Retailer Delivers Customer Convenience and Streamlines Returns Cycle with SmartLabel</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Neiman Marcus Direct Expands Newgistics SmartLabel Returns Service to Horchow and CHEFS</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease11Aug2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 11 Aug 2003 08:00:00 CST</pubDate>
        <description>Neiman Marcus Direct Completes SmartLabel Pilot with Resounding Success</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics&#8217; SmartLabel To Provide Enhanced Returns Process for Abercrombie &amp; Fitch Co.</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease28Jul2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 28 Jul 2003 08:00:00 CST</pubDate>
        <description>Leading Specialty Retailer Streamlines Returns Cycle Across Brands</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Seven Tips for Simple Gift Returns</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease13Dec2004b.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 13 Dec 2004 08:00:00 CST</pubDate>
        <description>Provider of Intelligent Returns Management Solutions Offers Expert Advice on Making Sure Retailers Take Back Unwanted Presents After the Holidays</description>
    </item>-->

    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Personalizes Shipping Experience for GiftsForYouNow.com</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease28Apr2008.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 28 Apr 2008 08:00:00 CST</pubDate>
        <description>Innovator in Postal-Based Intelligent Logistics Management Reduces Shipping Costs by 14% for Leading Online Retailer</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Acquires Cornerstone, Unveils First Postal-Based Solution For Forward And Returns Shipping</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease11Feb2008.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 11 Feb 2008 08:00:00 CST</pubDate>
        <description>Innovator in Returns Management Purchases Parcel Shipping Provider to Meet Demand for Comprehensive Logistics Solution</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Executive Appointed to Prestigious Parcel Shippers Association Board</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease12May2008.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 12 May 2008 08:00:00 CST</pubDate>
        <description>Innovator in Postal-Based Intelligent Logistics Management Reduces Shipping Costs by 14% for Leading Online Retailer</description>
    </item>
    <!--<item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Expands Capabilities with Acquisition of Top Transportation Management Provider</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease09Apr2007.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 09 Apr 2007 08:00:00 CST</pubDate>
        <description>Purchase of LMI Extends Newgistics Robust Logistics Solution to Include Services Optimized for Less-Than-Truckload Shipping</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Home Shopping Giant Selects Newgistics to Enable Convenient Returns</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease29Jan2007.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 29 Jan 2007 08:00:00 CST</pubDate>
        <description>ShopNBC Conducts Comprehensive Study Proving Easy Return Solution Leads to More Satisfied Customers, Not More Returns</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Reminder to Gift-Givers: One Size Does Not Fit All</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease26Dec2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 26 Dec 2006 08:00:00 CST</pubDate>
        <description>Newgistics Survey Reveals Consumers Most Often Return Gifts Because the Item Didn't Fit; 10% Returned Gifts Because They Disliked Gift-Giver</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Reaping the Returns: Convenient Returns Process Helps Retailers Ensure Customer Loyalty</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease13Dec2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 13 Dec 2006 08:00:00 CST</pubDate>
        <description>Newgistics Fourth Annual Returns Survey Finds Seamless Returns Program Can Increase Sales and Customer Satisfaction among New and Repeat Shoppers</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics 10 Tips for Happy Holiday Returns</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease01Dec2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Fri, 01 Dec 2006 08:00:00 CST</pubDate>
        <description>Returns Solution Expert Advises on How to Make Gift Returns as Easy as Pie</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Launches Robust Product Recall Program</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease06Nov2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 06 Nov 2006 08:00:00 CST</pubDate>
        <description>Leading Returns Management Provider Extends Expertise into Product Recall Arena</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Strengthens Customer Service withEnhanced Returns Resource Team</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease25Sep2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 25 Sep 2006 08:00:00 CST</pubDate>
        <description>Professional Services Team Ensures Effective Returns Management for Leading Retailers</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Customers Confirm Convenient Returns is Key to Making Shopping from Home a Breeze</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease15Aug2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 15 Aug 2006 08:00:00 CST</pubDate>
        <description>Newgistics Survey Reveals More People will be taking Advantage of  Ease of Purchasing Online</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Shopping Trends: Survey Reveals Home as New Summer Destination</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease24Jul2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 24 Jul 2006 08:00:00 CST</pubDate>
        <description>Newgistics Survey Finds Retailers Can Secure Customer Loyalty by Enabling Merchandise Returns from Home</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Benchmark Brands Steps-Up to the Reverse Logistics Challenge with Newgistics</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease05Jun2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 05 Jun 2006 08:00:00 CST</pubDate>
        <description>Top Retailer of Comfort Shoes and Lower Body Healthcare Products Selects Newgistics SmartLabel to Streamline Returns Processing</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Dressed without Stress: Newgistics Offers Seven Time-Saving Tips for Prom Preparedness</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease10Apr2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 10 Apr 2006 08:00:00 CST</pubDate>
        <description>Newgistics Teams up with Retail Expert Hillary Mendelsohn to Offer Expert Advice on How to Make This Year's Prom Prep Hassle-Free</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Appoints Industry Veteran Michael J. Twomey as New CFO</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease20Feb2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 20 Feb 2006 08:00:00 CST</pubDate>
        <description>Former NetBotz and IBM Executive Brings Financial and Operational Expertise to Leading Provider of Intelligent Returns Management Solutions</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Overstock.com Now Stocks Innovative Returns Management</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease16Jan2006.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 16 Jan 2006 08:00:00 CST</pubDate>
        <description>Popular Online Retailer Selects Newgistics SmartLabel and ReturnCart to Boost Customer Loyalty through Convenient Returns</description>
    </item>
    <item displayOnHomepage="false" displayOnIRMSuccess="false">
        <category>Press Release</category>
        <title>Newgistics Survival Guide for the Biggest Returns Day of the Year</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease16Dec2005a.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Fri, 16 Dec 2005 08:00:00 CST</pubDate>
        <description>DOs and DON'Ts to make it Through December 26: Retail's Manic Monday</description>
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        <description>Newgistics Survey Finds Nonrefundable Gifts Most Often Donated to Charity or Re-gifted to Someone Else</description>
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        <title>Happy Holiday Returns: Convenient Process Offers Retailers a Competitive Edge</title>
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        <description>Newgistics' Third Annual Returns Survey Finds Direct Retailers Can Boost Sales and Secure Customer Loyalty with a Well-Executed Returns Program</description>
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        <title>Newgistics Ranked Sixth Fastest Growing Private Company In Central Texas</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 07 Nov 2005 08:00:00 CST</pubDate>
        <description>Austin Business Journal Recognizes Reverse Logistics Solutions Provider as Local Leader</description>

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        <title>Newgistics Pushes ReturnCart</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 17 Oct 2005 08:00:00 CST</pubDate>
        <description>New Online Returns Portal Gives Customers More Control and Visibility into Returns Process while Reducing Burden on Call Centers</description>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
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        <description>Convenient Returns Solution Extends Control and Visibility of Returns Process to Wide Range of Retailers</description>
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        <title>Newgistics Tips Make Back to School Shopping a Breeze</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 01 Aug 2005 08:00:00 CST</pubDate>
        <description>Experts in Retail Returns Management Offer Advice to Help Parents Rest Easy and Kids Look Their Best for a New Year of School</description>
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        <title>Bergdorf Goodman Expands In-Store Use of Newgistics' Customer-Friendly Returns Solution</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 11 Jul 2005 08:00:00 CST</pubDate>
        <description>High-End New York Retailer Now Offers SmartLabel Store-Wide to Provide Easy and Convenient Returns for Customers</description>
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        <title>Moosejaw Climbs the Returns Management Mountain with Newgistics</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 27 Jun 2005 08:00:00 CST</pubDate>
        <description>Moosejaw Mountaineering Selects Newgistics' SmartLabel Returns Management Solution</description>
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        <title>Road Runner Sports Races Ahead with Newgistics Customer Friendly Returns Program</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 06 Jun 2005 08:00:00 CST</pubDate>
        <description>The World's Largest Running Store! Uses SmartLabel to Provide Convenient Returns for Catalog and Online Shoppers</description>
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        <title>Newgistics Appoints Bill Razzouk as CEO; Former Federal Express COO Brings Vision and Leadership to Leading Provider of Intelligent Returns Management Services</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 09 Mar 2005 08:00:00 CST</pubDate>
        <description>Former Federal Express COO Brings Vision and Leadership to Leading Provider of Intelligent Returns Management Services</description>
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        <title>High-End Retailer Bergdorf Goodman Implements Top of the Line Return Services from Newgistics</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 28 Feb 2005 08:00:00 CST</pubDate>
        <description>New York Specialty Store Uses SmartLabel to Provide Easy and Convenient Returns for In-Store and Online Customers</description>
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        <title>Technology Veteran Ken Hawk Joins Newgistics Advisory Board</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 26 Jan 2005 08:00:00 CST</pubDate>
        <description>Seasoned Executive Brings Expertise to Leading Returns Management Company</description>
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        <title>Return to Sender: Customer Satisfaction Can Hinge on Convenient Merchandise Returns</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease13Dec2004a.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 13 Dec 2004 08:00:00 CST</pubDate>
        <description>Newgistics' Second Annual Harris Interactive Returns Survey Finds Well-Executed Returns Programs Can Help Secure Customer Loyalty, Boost Sales and Encourage Multi-Channel Purchasing</description>
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        <title>Blair Corporation Chooses Newgistics Convenient Returns Process to Boost Customer Service</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 22 Nov 2004 08:00:00 CST</pubDate>
        <description>Intelligent Returns Management Solution Simplifies Merchandise Returns for Value Conscious Customers of Premier Direct Retailer</description>
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        <title>DHL And Newgistics Team Up To Provide Proven Consumer Returns Solution</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 16 Nov 2004 08:00:00 CST</pubDate>
        <description>DHL and Newgistics Demonstrate Commitment to Superior Customer Service and Satisfaction Through Intelligent Returns Management</description>
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        <title>Newgistics Introduces First Suite of Solutions for End-To-End Intelligent Returns Management</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Sat, 27 Oct 2004 08:00:00 CST</pubDate>
        <description>Tailored Customer Communications and Promotions Programs Complete Product Suite that Simplifies Returns for Consumers While Providing Competitive Advantages for Retailers</description>
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        <title>Experienced Retail Executive M. Shan Atkins Joins Newgistics Advisory Board</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Thu, 18 Oct 2004 08:00:00 CST</pubDate>
        <description>Sears Veteran to Aid in Growth of Leading Returns Management Company</description>
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        <title>Newgistics Appoints Accomplished Executive John McAlpin as Vice President of Operations</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 29 Sep 2004 08:00:00 CST</pubDate>
        <description>McAlpin Brings Supply Chain Optimization Expertise to Leading Returns Management Company</description>
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        <title>Newgistics Launches SmartLabel Returns Center</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 20 Sep 2004 08:00:00 CST</pubDate>
        <description>New Online Returns Portal Gives Customers More Control and Visibility into Returns Process while Reducing Burden on Call Centers</description>
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        <title>Prominent Retail Strategist Cynthia R. Cohen Joins Newgistics Advisory Board</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 08 Sep 2004 08:00:00 CST</pubDate>
        <description>Retail and Consumer Behavior Guru to Help Direct the Growth of Leading Returns Management Company</description>
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        <title>Newgistics Realizes Improved Sales Cycles with SalesLogic</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 15 Jun 2004 08:00:00 CST</pubDate>
        <description>Newgistics Selects SalesLogic to Improve Sales Cycles Sales Outsourcing Firm will Help Reduce Cycle Times and Enhance the Customer Experience</description>
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        <title>Newgistics Adds Betsy S. Atkins To Board Of Directors</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 26 May 2004 08:00:00 CST</pubDate>
        <description>Industry Luminary and Advisor Brings Proven Business Acumen to Growing Intelligent Returns Management Company</description>
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        <category>Press Release</category>
        <title>Ecometry Partners With Newgistics Inc. To Provide Best-Practices In Intelligent Returns Management (sm) To Leading Multi-Channel Retailers</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 25 May 2004 08:00:00 CST</pubDate>
        <description>Newgistics' SmartLabel Embedded into Ecometry v6.1L and v7.0</description>
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        <title>Manhattan Associates Announces Enhanced Reverse Logistics Management Solution</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 26 Apr 2004 08:00:00 CST</pubDate>
        <description>Manhattan Associates Integrates Newgistics' SmartLabel and Intelligent Returns Management<sup>SM</sup> for Parcel Returns</description>
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        <category>Press Release</category>
        <title>Appleseed's Selects Newgistics Smartlabel Solution For Intelligent Customer Returns</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease12Apr2004.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 12 Apr 2004 08:00:00 CST</pubDate>
        <description>Newgistics to Provide Intelligent Returns Management Solution for Leading Woman's Catalog Retailer</description>
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        <title>Newgistics Appoints Technology And Business Development Executive Joe Phillips As Chief Technology Officer</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 16 Mar 2004 08:00:00 CST</pubDate>
        <description>Former Blockbuster CIO Joins Leading Returns Management Company</description>
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        <title>Newgistics And CommercialWare Form Partnership</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease13Jan2004.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 13 Jan 2004 08:00:00 CST</pubDate>
        <description>Strategic Alliance Joins Top Cross-Channel Retail Software Provider and Returns Management Expert, Enhancing Customer Service and Increasing Revenue</description>
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        <title>Many Happy Returns: Convenient Merchandise Returns Leads to Customer Loyalty among Online and Catalog Shoppers</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease16Dec2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 16 Dec 2003 08:00:00 CST</pubDate>
        <description>Consumer Survey Finds Returns Experience Influences Shopping Decisions and Satisfaction</description>
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        <title>Newgistics' Jon Wittnebel Appointed to Association for Postal Commerce Board</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease09Dec2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 09 Dec 2003 08:00:00 CST</pubDate>
        <description>Wittnebel Brings Returns Management Perspective to Influential Postal Group</description>
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        <title>Newgistics Adds Alloy as a SmartLabel Customer</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 02 Dec 2003 08:00:00 CST</pubDate>
        <description>Newgistics to Help Major Teen Apparel Marketer Boost Customer Loyalty Through Improved Returns Management</description>
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        <title>Retail Expert Melanie Kusin Joins Newgistics SmartLabel Advisory Board</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease15Oct2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 15 Oct 2003 08:00:00 CST</pubDate>
        <description>International Executive Recruiter Contributes Broad C-level Perspective in Retailing, Media and Entertainment</description>
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        <title>Newgistics Appoints Accomplished Executive Jay W. Shreiner as Chief Financial Officer</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 14 Oct 2003 08:00:00 CST</pubDate>
        <description>Shreiner Adds 30 Years Financial Expertise to Leading Returns Management Company</description>
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        <title>Distinguished Entrepreneur Betsy S. Atkins Joins Newgistics SmartLabel Advisory Board</title>
        <link>/news/default.aspx?formatSelector=singlepr&amp;filename=PressRelease08Oct2003.htm</link>
        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Wed, 08 Oct 2003 08:00:00 CST</pubDate>
        <description>Seasoned Executive and Advisor Lends Strategic Business Acumen to Grow Innovative Retail Return Management Solution</description>
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        <title>Newgistics to Provide the SmartLabel Return Service for Swell</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Tue, 07 Oct 2003 08:00:00 CST</pubDate>
        <description>Southern California Surf Retailer Enhances Customer Shopping Experience with Newgistics' SmartLabel</description>
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        <title>Retail Industry Veteran Robert E. Bernard Appointed To Newgistics&#8217; SmartLabel Advisory Board</title>
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        <author>newgistics@schwartz-pr.com (Schwartz Communications: Aimee Eichelberger)</author>
        <pubDate>Mon, 14 Jul 2003 08:00:00 CST</pubDate>
        <description>Former Limited Stores, J. Crew President Joins Retail Luminaries to Guide Fastest Growing Returns Management Service</description>
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        <pubDate>Mon, 07 Jan 2008 08:00:00 CST</pubDate>
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        <author>DM News: Melissa Campanelli</author>
        <pubDate>Wed, 27 Dec 2006 08:00:00 CST</pubDate>
        <description></description>      
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        <author>Statesman Journal: Thelma Guerrero</author>
        <pubDate>Tue, 26 Dec 2006 08:00:00 CST</pubDate>
        <description></description>      
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        <title>Returns may not be happy</title>
        <link>http://news.cincinnati.com/apps/pbcs.dll/article?AID=/20061226/BIZ/612260310/-1/CINCI</link>
        <source url="http://news.cincinnati.com">Cincinnati Enquirer</source>
        <author>Cincinnati Enquirer: John Eckberg</author>
        <pubDate>Tue, 26 Dec 2006 08:00:00 CST</pubDate>
        <description></description>      
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        <author>Bloomberg: Andria Cheng</author>
        <pubDate>Thu, 14 Dec 2006 08:00:00 CST</pubDate>
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        <title>Helping  Retailers with the Returns of the Season</title>
        <link>http://www.suntimes.com/technology/guy/161089,CST-FIN-ecol06.article</link>
        <source url="http://www.suntimes.com">Chicago Sun-Times</source>
        <author>Chicago Sun-Times: Sandra  Guy</author>
        <pubDate>Wed, 06 Dec 2006 08:00:00 CST</pubDate>
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        <title>For holidays, sky not falling after all</title>
        <link>http://www.retailingtoday.com/archives/preview.cfm?ID=2006324756694&amp;SC=newgistics&amp;CFID=12289617&amp;CFTOKEN=55221373</link>
        <source url="http://www.retailingtoday.com">DSN Retailing Today</source>
        <author>DSN Retailing Today: Mike Duff</author>
        <pubDate>Mon, 20 Nov 2006 08:00:00 CST</pubDate>
        <description></description>
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        <title>Newgistics Boosts Customer Service</title>
        <link>http://www.apparelmag.com/articles/nov/nov06_8.shtml</link>
        <source url="http://www.apparelmag.com">Apparel Magazine</source>
        <author>Apparel Magazine: Kathy DesMarteau</author>
        <pubDate>Wed, 01 Nov 2006 08:00:00 CST</pubDate>
        <description></description>      
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            <title>Get Your Piece of the Holiday Pie</title>
            <link>http://www.ecommerce-guide.com/resources/market_research/article.php/3641071</link>
            <source url="http://www.ecommerce-guide.com">Ecommerce-Guide.com</source>
            <author>Ecommerce Guide: Michelle  Megna and Jamie Bsales</author>
            <pubDate>Tue, 31 Oct 2006 08:00:00 CST</pubDate>
            <description>Tomorrow the Halloween decorations are in the clearance section and the supermarkets are pushing free-turkey promotions, which can only mean one thing: The (unofficial, at least) start of the holiday buying season. And if the prognosticators are right, this year is shaping up to be a winner for online retailers. </description>
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        <title>Newgistics Offers Enhanced Returns  Resource Team; Professional services team to help with returns management for  retailers
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        <link>http://www.sdcexec.com/article_arch.asp?article_id=9074</link>
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        <author>Supply and Demand Chain: Andy Reese</author>
        <pubDate>Mon, 25 Sep 2006 08:00:00 CST</pubDate>
        <description></description>      
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        <title>Planning  for Happy Returns</title>      
        <link>www.trafficworld.com</link>
        <source url="http://www.trafficworld.com">Traffic  World and Journal  of Commerce</source>
        <author>Traffic World and Journal of Commerce: David  Biederman</author>
        <pubDate>Mon, 04 Sep 2006 08:00:00 CST</pubDate>
        <description></description>      
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        <title>Dell in  Reverse</title>      
        <link>www.trafficworld.com</link>
        <source url="http://www.trafficworld.com">Traffic World and Journal of Commerce</source>
        <author>Traffic World and Journal  of Commerce: William  Hoffman</author>
        <pubDate>Mon, 04 Sep 2006 08:00:00 CST</pubDate>
        <description></description>      
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        <category>News Article</category>
        <title>Technology: Multichannel Retailers Streamline Returns Operations</title>
        <link>http://www.chainstoreage.com/magazine/story.cfm?ID=3284</link>
        <source url="http://www.chainstoreage.com">Chain Store Age</source>
        <author>Chain Store Age</author>
        <pubDate>Fri, 01 Sep 2006 08:00:00 CST</pubDate>
        <description></description>
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